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Terms of Service

Welcome to Eugen Phoenix Solution Ltd ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.

Use of Services:
1.1. You must be at least 18 years old or have the legal capacity to enter into a binding agreement to use our services. By using our website, you affirm that you meet these criteria.
1.2. You agree not to use our website and services for any unlawful or unauthorised purposes and to comply with all applicable laws and regulations.
1.3. You are solely responsible for maintaining the confidentiality of your account and login information and for all activities that occur under your account.

Intellectual Property:
2.1. The content, design, and materials available on our website are the property of Eugen Phoenix Solution Ltd and are protected by copyright, trademark, and other intellectual property laws.
2.2. You may not reproduce, modify, distribute, or display our website's content without our prior written consent.User Content:3.1. You retain ownership of any content you submit, upload, or share on our website ("User Content"). By posting User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, display, and distribute your User Content in connection with our services.
3.2. You agree not to post or share any User Content that is offensive, illegal, infringing, or violates the rights of others. We reserve the right to remove any User Content that we deem inappropriate or in violation of these Terms of Service.

Third-Party Websites and Services:
4.1. Our website may contain links to third-party websites and services that are not owned or controlled by Eugen Phoenix Solution Ltd. We do not endorse or assume responsibility for any third-party content or practices. Your interactions with third-party websites are solely at your own risk.

Disclaimer of Warranties:
5.1. Your use of our website and services is at your own risk. We provide our services on an "as is" and "as available" basis, without any warranties or representations, whether express or implied.
5.2. We do not warrant that our website will be error-free, secure, or uninterrupted. We make no guarantees regarding the accuracy, reliability, or completeness of any information provided on our website.

Limitation of Liability:
6.1. To the maximum extent permitted by law, Eugen Phoenix Solution Ltd and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way related to your use or inability to use our website or services.

Indemnification:
7.1. You agree to indemnify and hold harmless Eugen Phoenix Solution Ltd and its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use or misuse of our website, violation of these Terms of Service, or infringement of any third-party rights.

Changes to the Terms:
8.1. We may update these Terms of Service from time to time to reflect changes in our services or applicable laws. By continuing to use our website after any modifications, you agree to be bound by the updated terms.

Governing Law and Jurisdiction:
9.1. These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Contact Us:
10.1. If you have any questions, comments, or concerns regarding these Terms of Service, please contact us at eugenijus@eugenphoenixsolutionltd.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Privacy Policy

At Eugen Phoenix Solution Ltd ("we," "our," or "us"), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide us through our website and related services. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect:
1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you visit our website, create an account, subscribe to our newsletter, fill out forms, or interact with our services. This information may include your name, email address, postal address, phone number, and other relevant details.
1.2. Non-Personal Information: We may also collect non-personal information automatically as you navigate our website. This information may include your IP address, browser type, operating system, device information, and usage patterns.

Use of Information:
2.1. We use the personal information you provide to:
Process your orders and requests for our products or services
Respond to your inquiries and provide customer support.
Send you important updates, newsletters, and promotional materials.
Improve our website, services, and overall user experience.
Analyze and understand how users interact with our website.


2.2. We may use non-personal information for statistical analysis, troubleshooting, and enhancing the functionality of our website.

Data Sharing and Disclosure:
3.1. We may share your personal information with third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are obligated to keep your information confidential and are not permitted to use your personal data for any other purposes.

3.2. We may disclose your personal information when required by law or if we believe it is necessary to protect our rights, safety, or the rights and safety of others.

Cookies and Similar Technologies:
4.1. Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic, understand user preferences, and improve our services.
4.2. You can modify your browser settings to refuse cookies or provide notifications when cookies are being used. However, note that certain features of our website may not function properly if you disable cookies.

Third-Party Links:
5.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Data Security:
6.1. We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no data transmission over the internet or electronic storage method is entirely secure.

Children's Privacy:
7.1. Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years old. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly take appropriate action to delete it.

Changes to this Privacy Policy:
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any revisions on this page with the updated effective date. Please review this page periodically to stay informed about our privacy practices.

Contact Us:
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at eugenijus@eugenphoenixsolutionltd.com.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

About Eugen Phoenix Solution Ltd
Eugen Phoenix Solution is a leading groundworks contractor in London, providing a range of drainage, structural, surfacing and utilities services for commercial and industrial projects nationwide.
Eugen Phoenix Solution is a trading name of Eugen Phoenix Solution Ltd
Company VAT No. 431117932
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